Client Consent & Liability Waiver

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Please read this document carefully before your massage session.

By signing the booking form, you confirm that the information you provide is true and complete, and that you understand and accept the terms below.

1. Personal & Health Information.

I confirm that:

• I have answered all questions about my health, injuries, and medical conditions honestly and to the best of my knowledge.

• I will inform Nurturing Recovery and my therapist, Leonnie, of any changes to my health or medication before future sessions.

2. Nature of Massage Treatment.

I understand that:

• Nurturing Recovery provides professional massage therapy, including deep tissue and sports massage, for relaxation, recovery, and general wellbeing.

• Massage therapy is not a substitute for medical diagnosis or treatment and should not replace care from a doctor or other healthcare professional.

• My therapist will explain the treatment plan and I can ask questions at any time.

3. Touch, Pressure & Communication

I understand that:

• Massage involves physical touch and pressure applied to the body.

• I can request changes at any time (for example, lighter or deeper pressure, avoiding certain areas, or stopping the treatment).

• It is my responsibility to communicate clearly if I feel any pain, discomfort, dizziness, or emotional distress during the session.

4. Medical Conditions & Contraindications

I confirm that:

• I have disclosed any relevant medical conditions (for example: recent injuries, surgeries, heart conditions, high or low blood pressure, pregnancy, skin conditions, or other ongoing health issues).

• If I am unsure whether massage is suitable for me, I have consulted my GP or healthcare provider before booking.

• I understand that my therapist may decline or adapt treatment if they believe it is not safe or appropriate.

5. Risks & Limitations

I understand that:

• While every effort is made to work safely and professionally, there are some risks associated with massage, including temporary soreness, bruising, light-headedness, or emotional release.

• Results vary from person to person and specific outcomes (such as complete pain relief or performance improvement) cannot be guaranteed.

6. Confidentiality & Data Protection

I understand that:

• All personal and health information I provide will be kept confidential and stored securely in line with applicable data protection laws in the UK.

• My information will only be used to provide safe and appropriate massage treatment and to manage my bookings and communication with Nurturing Recovery.

7. Late Arrivals, Cancellations & No-Shows

I understand that:

• I am responsible for arriving on time for my appointment.

• If I arrive late, my session may be shortened but the full fee may still apply.

• I have read and agree to Nurturing Recovery’s cancellation and rescheduling policy as set out on the website and/or booking confirmation.

8. Payment & Packages

I understand that:

• Payment is due either before or on the day of the booking, depending on payment type.

• Prepaid massage plans are non-transferable and subject to the terms provided at purchase.

9. Consent to Treatment.

By signing the booking form, I confirm that:

• I have read and understood the information above.

• I have had the opportunity to ask questions and they have been answered to my satisfaction.

• I voluntarily consent to receive massage therapy from Nurturing Recovery and my therapist, Leonnie.

I understand that I may withdraw my consent and stop treatment at any time.